All shipped orders can be tracked online. However, not all regular shipments have this option. You can find your tracking number two ways:

1. Check the shipping confirmation email we sent you (this should arrive in your inbox within 48 hours of purchase). The email will contain a tracking link if there’s one available.

2. If that doesn’t work: Email us; info@hannsonleather.com and identify your order number/customer reference number

What if my order doesn’t arrive?

If your order doesn’t arrive within the maximum estimated timeframe we’ll send out a replacement using express shipping wherever it’s available. Simply email us; info@hannsonleather.com  with your order details

How do I cancel my order?

Contact info@hannsonleather.com within 24–48hrs of placing your order. That way we should be able to catch any transaction settlement and shipping before it goes through. Anything after this window will be treated as a regular refund

Can I add items to my order after I have hit the place order/confirmation button?

If you want to add an item to your order please email us; info@hannsonleather.com within 24hrs of your purchase and we’ll do what we can to adjust things

What are my payment options?

Payment options in your region will be displayed at checkout. These generally include most major credit cards as well as Paypal

What currency can I pay in?

Depending on where you're browsing from, we try to select the best currency for you to pay in. All transactions are processed in the currency shown on the product and checkout pages. Most countries have tax included in the price, if not, the tax will be shown on the checkout page before purchase.